Questions
Paying and shipping
How much is shipping?
Nothing. Free anywhere in the Philippines via J&T Express, even for a single bottle.
How do I pay?
Cash on delivery. You pay the full amount to the rider when your parcel arrives. No online payment, nothing to send before it gets to you.
Is there a minimum order?
No. You can order one bottle and shipping is still free.
How long does delivery take?
PLACEHOLDER
How many days is it really, in Metro Manila and in the provinces? Tell me and I will put the truth here.
How do I know where my order is?
We will give you a tracking number once it has been sent. If you want to ask about it, message us with your order number — the MW- number you were given after ordering.
The product
How do I use SmashClean?
Pump. Wipe. Clean. Foam it onto the paddle, wipe it off with the microfiber that comes with your order, and you are done.
PLACEHOLDER
How many pumps is right, and how often should it be done?
How many uses in a bottle?
PLACEHOLDER
This needs a real number.
Is it safe on my paddle?
Yes — SmashClean is safe on all paddle surfaces, so whatever paddle you play with, it will do.
What comes with my order?
Every bottle ships with a keychain, a sponge, a microfiber and a pouch — plus a sticker.
If something goes wrong
What I received is wrong or damaged.
Message us straight away with your order number and a photo of what you received. See the returns policy.
I have another question.
Message us on Facebook and we will answer you.